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The Essence of Reseller Hosting

The cPanel reseller hosting modus operandi operates by cutting cPanel-based web server(s) into predefined reseller hosting accounts, which are subsequently peddled as individual reseller packages. Each and every single cPanel-based reseller web hosting package is powered by the WebHost Manager (WHM) administration device. WebHost Manager is the location where the reseller sets up the shared website hosting accounts marketed on behalf of his own brand name. Here are the typical steps a regular cPanel-based web page hosting reseller must go through:

1. Select a billing/invoicing software system

In order to gather money from their clients, the resellers must add a billing software platform connected to the cPanel/WHM module. The most famous invoicing systems for cPanel and WHM are ModernBill, WHMCS, ClientExec and AWBS.

2. Create a merchant account

A merchant account for credit/debit card payments is needed. Preferably issued by a bank (Bank of America, HSBC, Barclays, etc.) or some sort of a billing gateway (PayPal, WorldPay, 2CheckOut, etc.). Without the merchant account, the reseller could not gather any credit/debit card payments from his website hosting customers. This merchant account must be set up inside the desired payment platform by the excited reseller.

3. Establish a domain name reseller account

If you are about to offer domain name registration and transfer solutions to your customers, you have to open a domain name reseller account with a certain domain name registrar and to link it inside the invoice software system.

4. Set up the shared web page hosting accounts

The cPanel reseller web space hosting business mode of operation enables the reseller to promote shared web hosting packages only. Using the WebHost Manager user interface, the wholesale web page hosting reserves have to be severed into smaller plans.

5. Choose the prices for the shared web page hosting accounts

Now is the time for the reseller to select the prices for the promoted shared web space hosting plans. While doing this, it's good to pay good attention to the circumstance that inside the invoicing gateway (which is separate from cPanel and WHM, in other words a third login location for the reseller so far and second for the clients) the customers will be able to view their invoices (due or paid) and the earlier payments made, i.e. this is the Billing Manager for the keen cPanel hosting clients as well. cPanel has more or less one hundred and fifty sections inside (the client has to pick up quickly), but does not include any Billing or Invoice Manager. Can you believe that?

6. Select the price tags for the domains

The user interface offered by cPanel also does not support very essential domain name procedures, such as registrations, transfers, renewals, parking, DNS registrations, Domain Name System record changes, etc. So, this billing gateway is also offering a location for the devoted cPanel web space hosting clients where they can perform some (yet, not all) of the aforestated fundamental domain name administration and manipulation procedures. So, now is the time for the reseller to choose which Top-Level Domains (TLDs) will be promoted and to set their respective registration, transfer and renewal prices.

7. Append a trouble ticket platform

Another thing that is unavailable in the customer interface offered by cPanel is a customer support section (a trouble ticket system). Depending on the payment gateway the reseller has chosen already, a customer support platform is either present or not. If it is not present, the reseller has to provide a client support platform and to install it somewhere. Somehow the shared web site hosting clients should be aware of its existence.

8. Link the order wizard with the website

At last, now is the time for the reseller hosting web site itself. There the shared webspace hosting plans and domains can be obtained by the potential customers. The whole site must work in perfect harmony with the invoice processor. This suggests, within the web site, the order wizards and the order pages have to be linked appropriately.

Let's sum up the login locations present with the cPanel-based hosting reseller solutions. There are minimum 2 and maximum 4 places to log in to, which can be quite puzzling for the resellers and chiefly for the clients.

For the reseller the login places are:

(1) cPanel (for the reseller site); (2) WebHost Manager; (3) the payment software; (4) the client support platform (this is as long as the invoice system does not already include it - some do, others don't).

Login locations for the exalted cPanel web site hosting clients:

(1) cPanel; (2) the payment software; (3) eventually the client support trouble ticket platform.


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